My mission is to provide a safe and loving atmosphere that serves the families from all backgrounds and meet the changing needs of today’s working families. As a parent I understand that one of the most difficult decisions for a parent to make is weather or not to put your child into someone else’s care. I hope that I can make you feel comfortable with this decision, knowing that your children are in a safe and loving environment.
My goals are:
To provide affordable, convenient, dependable childcare services.
To create a child care setting for social, cognitive, and physical development.
To provide a nurturing environment.
Provide learning experiences for the children.
To provide a positive and stimulating environment.
To provide parents with a two month calendar of events.
You are an important part of The Caterpillar Clubhouse."
You are an important part of The Caterpillar Clubhouse."
Sincerely, Danielle Nore
Days and Hours of Operation
Flexible 7 a.m. to 5 p.m. Monday to Friday, while parents/ guardians are at work, attending classes or on job search unless special arrangements have been made. Daycare is closed all statutory and civic holidays. I might take the Friday before or the Monday proceeding or both off. If you find yourself working these days please find alternate arrangements.
Flexible 7 a.m. to 5 p.m. Monday to Friday, while parents/ guardians are at work, attending classes or on job search unless special arrangements have been made. Daycare is closed all statutory and civic holidays. I might take the Friday before or the Monday proceeding or both off. If you find yourself working these days please find alternate arrangements.
Health and Wellbeing
This facility has a goal to keep all of our children safe and healthy. You, the parent, have a role in achieving this goal by abiding by the sick child policies. As follows is a list of responsibilities for both parents and this facility when dealing with sick children.
This facility has a goal to keep all of our children safe and healthy. You, the parent, have a role in achieving this goal by abiding by the sick child policies. As follows is a list of responsibilities for both parents and this facility when dealing with sick children.
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RESPONSIBILITIES OF PARENT
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RESPONSIBILITIES OF FACILITY
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Parent will inform this facility, within 24 hours, of a serious illness or contagious disease in the family including blood related illnesses.
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Facility will (without discrimination) report a case of communicable disease to the Medical Health Officer within 24 hours, however maintaining parent confidentiality.
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Parent will ensure that the child is free from symptoms before returning to the facility. In the case of a communicable disease, a doctor's approval must be given before returning to this facility.
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Facility will notify parents immediately if a child becomes ill or injured. If a parent can not be reached, the alternate person will be notified, or emergency steps will be taken.
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Parent will provide any necessary prescription or non-prescription medicine for the child in the original container; and sign a Medication Authorization Form.
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If emergency contact persons can not be reached, this facility is entitled to contact a physician and or an ambulance if necessary. All costs incurred are the responsibility of the parent or guardian.
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Parent will keep, or take, a child home if the child has one or more of the symptoms listed in this policy.
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Facility will provide a quiet, supervised area for a child who becomes sick while at the facility.
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Parent will provide information on the care of a recuperating child when the child returns to the facility, providing that the child can continue with the program.
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Facility shall administer any necessary medicine in the amount and at the times specified on the Medication Authorization Form.
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-Facility will maintain a valid First Aid Certificate at all times.
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Illness
Illness spreads like wild fire through daycare and just as you want your child healthy so do other parents, these “bugs” really take their toll on everyone including me. After seeking advice, I will reserve the right to send everybody home for an undisclosed amount of time. Please notify me if your child contracts something so I may notify the other parents.
Parents bringing children sick without notifying daycare ahead of time, or disclosing such information will be held accountable to all the other families and responsible for their fees, as well as the closure of daycare and my fees. Children with diarrhea or vomiting will not be allowed and will be sent home if discovered at daycare. All children must be up to date with their immunization shots at all times.
We strive to prevent the spread of illness, and your cooperation with our policies will be of great help if you keep your child at home should your child have one or more of the following:
• A fever of 38.0 or greater before child care
• Symptoms or signs of possible severe illness, such as; uncontrolled coughing, irritability, persistent crying, unusual lethargy, wheezing, or other unusual signs
• Strep throat until 24 hours after an antibiotic started
• Diarrhea; runny, watery, or bloody stools within the last 6 hours
• Vomiting 2 or more times in the last 24 hours
• Rash with fever or behavior change
• Scabies or other infestations
• Impetigo 24 hours after treatment has begun
• Chicken pox 5-7 days after blisters appear
• Pertussis, mumps, rubella, shingles, herpetic gingivostomatitis
• hepatitis A- until 1 week after onset
• Sore throat with fever
• Eye discharge (white or yellow) or pink eye; until 24 hours after starting treatment; if treatment is not sought then when the discharge clears
• Child is irritable, continuously crying or requires more attention from a caregiver than what they can provide without hurting the health and safety of other attending children
• Mouth sores with drooling
• Respiratory illness
Your child may return when:
1. When the above suggestions are meet
2. They are fever or symptom free for at least 24 hours before returning to daycare
3. They have been treated by a doctor or a doctor permits them to return to the Center.
You can return with a signed doctor's note.
If your child becomes ill while at the center, then you will be called to come pick up your child.
Exposure to communicable diseases and any infectious illness should be reported promptly to the center, so our staff can look for any early symptoms. The center will notify parents when a child has been exposed to an infectious disease.
The Caterpillar Clubhouse has the final say about when your child can return. I reserve the right to have precedent over the physician.
1. When the above suggestions are meet
2. They are fever or symptom free for at least 24 hours before returning to daycare
3. They have been treated by a doctor or a doctor permits them to return to the Center.
You can return with a signed doctor's note.
If your child becomes ill while at the center, then you will be called to come pick up your child.
Exposure to communicable diseases and any infectious illness should be reported promptly to the center, so our staff can look for any early symptoms. The center will notify parents when a child has been exposed to an infectious disease.
The Caterpillar Clubhouse has the final say about when your child can return. I reserve the right to have precedent over the physician.
Medication Policy
Medication prescribed or ordered by a physician or dentist will be administered during the time the child is at daycare. Parents will need to give written authorization and instructions by filling out a Medication Permission Form. This form needs to be filled out before the child will be given any medication at the center. All medications brought to the center should be in its original container. They need to be properly labeled
• with the child's name
• medication name
• and amount to be administered. Over the counter medication will be given according to the instructions on the label. Over the counter medication can only be given 3 consecutive days at the Center.
Medication prescribed or ordered by a physician or dentist will be administered during the time the child is at daycare. Parents will need to give written authorization and instructions by filling out a Medication Permission Form. This form needs to be filled out before the child will be given any medication at the center. All medications brought to the center should be in its original container. They need to be properly labeled
• with the child's name
• medication name
• and amount to be administered. Over the counter medication will be given according to the instructions on the label. Over the counter medication can only be given 3 consecutive days at the Center.
ULTIMATELY, THE CARE OF THE CHILD IS THE PARENTS' RESPONSIBILITY. Your signature states that you have read, understood and will abide by these rules.
Parents Signature _____________________________Date _____________
Sanitizing and Cleaning
Reducing the spread of germs in this facility environment is the best way to prevent illness.
Clean first, then sanitize in a four-step process.
1. Wash
In order to work properly, surfaces should be cleaned before sanitizing, or all the "power" of the sanitizer is used up on the dirt and not the harmful germs (not all dirt is harmful!)
2. Rinse
Rinsing removes the soap, so the sanitizer can work on the germs and is not used up on the soap.
3. Sanitize
Household bleach (without detergents added) is still the best, cheapest and easiest sanitizer available. Mix solution as directed for a 1:10 or 1:100 ratio (other handout)
4. Air dry
This step is needed when using the standard mix solution- 1:100. This allows the bleach solution to be in contact with the surfaces longer (until it evaporates) if you cannot air dry, use a single use towel. Using one large towel to dry everything is not recommended because it can carry germs that aren't killed from one surface to another. The stronger mix solution -1:10- may be wiped off/dried immediately.
When to Sanitize
How often Items to be sanitized Solution Strength
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Immediately
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Any surface that has been soiled with urine, stool, mucus, vomit or blood
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Strong mix (1:10)
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Before use
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Food preparation areas, food serving table
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Standard mix ( 1:100)
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After use
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Food preparation equipment, dishes, cutlery
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Strong mix (1:10) Standard mix (1:100)
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Daily
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Hard surfaces or washable toys that are mouthed. Bathroom doorknobs, sink handles, flush handles, toilets, water table if used that day
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Standard mix (1:100)
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Weekly
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Sleep mats, light switches, shelves, bathroom stools, helmets, hard hats for dress-up, door knobs, floors
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Standard Mix (1:100)
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Monthly
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Hard toys, chairs, tables, shelves other furniture or surfaces frequently touched, car seats
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Standard Mix (1:100)
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Weekly
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Bedding, towels
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Machine Wash/Dry
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Drop-In
On occasion we are able to take children on a drop-in basis. Parents need to fill out the proper enrollment information. We would also need immunization records on file. Drop-in care should never exceed the hours permitted by the Child Care Center and all the policies, including illness in this handbook do apply. The Caterpillar Clubhouse would like a day notice for drop-in children. If you schedule a drop-in reservation, and for some reason your child does not attend, the center requires a day notice of cancellation.
On occasion we are able to take children on a drop-in basis. Parents need to fill out the proper enrollment information. We would also need immunization records on file. Drop-in care should never exceed the hours permitted by the Child Care Center and all the policies, including illness in this handbook do apply. The Caterpillar Clubhouse would like a day notice for drop-in children. If you schedule a drop-in reservation, and for some reason your child does not attend, the center requires a day notice of cancellation.
Child Accident Form
I will take every effort to ensure the safety of your child. Unfortunately accidents do occur. In case of that event, an accident form will be filled out for every detected injury that occurs. A copy with your signature will be retained for your child's file. A child coming into daycare with injuries may require an accident form, so that both the parent and I are aware that it did not occur at daycare.
Child Incident Form
An incident form will be filled out if your child exhibited behavior that is not acceptable and who does not adhere to the discipline policy. A copy of this form with your signature will also be kept in your child file.
An incident form will be filled out if your child exhibited behavior that is not acceptable and who does not adhere to the discipline policy. A copy of this form with your signature will also be kept in your child file.
Authorizing Individuals to pick up your Child
On the enrollment form, you will find a line asking for the names of the individuals who are authorized to pick up your child. You may authorize as many individuals as you wish in writing on your form. I will not allow your child to leave with an unauthorized person; this is for the safety and protection of your child. We will check the ID of the person listed to pick up your child. Please remember to keep this form updated with your current phone number and address changes.
Arriving and Leaving daycare
It is required that all children be escorted inside and that the arrival time is recorded on the attendance sheet. When picking up your child please be sure to record the departure time on the attendance sheet. It would be appreciated if I could be notified when your child will absent from the day care.
On the enrollment form, you will find a line asking for the names of the individuals who are authorized to pick up your child. You may authorize as many individuals as you wish in writing on your form. I will not allow your child to leave with an unauthorized person; this is for the safety and protection of your child. We will check the ID of the person listed to pick up your child. Please remember to keep this form updated with your current phone number and address changes.
Arriving and Leaving daycare
It is required that all children be escorted inside and that the arrival time is recorded on the attendance sheet. When picking up your child please be sure to record the departure time on the attendance sheet. It would be appreciated if I could be notified when your child will absent from the day care.
Intoxication
Should you or any of the authorized persons arrive to pick the child up and I suspect that you/ they intoxicated with drugs or alcohol, I am not allowed to refuse to release your child to you, I will first try to arrange other transportation if this fails and you insist on removing the child from care I will call the police and social services.
NAPTIME is usually around 9-10 am and 2-330 pm please arrive and leave quietly.
What I expect from the parents and child
- Call if you are not bringing your child or are going to be late, I have lots of fun stuff planned and if you are late I cannot wait for you and your child will miss out.
- Be on time for pick up, if I have to send someone away because you are late you will be responsible for their fees at another child care providers as well as mine or I may choose to call your emergency contact to come pick up your child.
- Honesty
- Treat my home with respect
- Read calendar and take note of what is going on. you are responsible for making sure that your child is prepared for any outings we will have ex. Proper clothes etc
- Payment on time
- If your child is sick please keep them at home
- Must book all holidays by May 31 you are still responsible for your daycare fees while you are on holidays, unless you match your holidays to mine.
- I expect that you will continue with my rules when you are in my house and correct your child or I will remind them of my rules
What parents can expect from me
- A two month calendar posted at entry way
- If we leave the house on an unplanned outing I will leave a note on the door with contact information and when we will arrive back home.
- Honesty
- Exceptional care for your child
- I will not wait for children who are late unless you call
- If you are late picking your child up I will try to contact you first if unsuccessful I will have to call the necessary authorities
Meals
All meals served at daycare meet the nutritional guidelines set by the Canadian food guide. This means we follow specific requirements for the kinds of foods served and the way they are served. Arrangements can be made to bring in food for children with special dietary needs established by the physician.
All meals served at daycare meet the nutritional guidelines set by the Canadian food guide. This means we follow specific requirements for the kinds of foods served and the way they are served. Arrangements can be made to bring in food for children with special dietary needs established by the physician.
I generally like to serve meals on time. Once in a while they are shuffled into our program for the day. I make a lot of our meals, and most of them are hot. At lunch I start the little ones first depending on the situation. The kitchen is always open especially during growth spurts for a healthy snack.
§ 7 30am Breakfast
§ 10am snacks
§ 12pm Lunch
§ 4pm snacks
If children arrive after these times, they need to have eaten already. It is a little frustrating to have to stop and start over as far as infants are concerned, and planning meals becomes difficult with children who may have or have not already eaten. This also becomes unfair to the other children if an adventure is planned and must be delayed or postponed. Also, please keep in mind that we may need to accompany children to and from school. A good variety of food is served throughout the month. Home baking is made often.
Allergies/Picky eaters
Every effort will be made to substitute appropriate foods to each child with allergies, however, if the child requires completely different meals as opposed to simply a different vegetable, the responsibility would be that of the parents, to provide the child with nutrition according to the Canadian Food guide (not pre packaged) meals and snacks from home. If they eat here I promise to try my best to follow/ limit all food sensitive products (as listed) to your child with in reason. (Striking several items from our menu, or subtracting whole food groups is not reasonable, and parents will need to supply food). We do not play “the picky eater game”. Should an allergy be life threatening I am only human, and cannot guarantee that your child will not come in contact with such items. Therefore “Caterpillar Clubhouse” can not be held responsible.
We provide things that the majority of the children like to eat and often it is fresh in fact the children help create the menu. I will have difficulty making a completely separate meal as opposed to a different vegetable or subtracting specific items (like mustard), when all the other children are happy with what they have. If this is an issue we need to work together to find a common ground or you may be asked to provide a freshly prepared (not sent for daycare to make), healthy, well balanced, meal plus snacks. We expect 110% parental support.
Also send along a full set of extra clothes often times we will be messy so make sure these clothes are okay to get dirty or stained.
Emergency Plans
Emergency plans for fire and earthquake are posted by each exit door and are practiced monthly, so that your child is familiar with the drill and not alarmed in case of a real emergency. In case of a real fire the children will be taken to the salvation Army Church 777 Ospika blvd and parents will be contacted immediately, if phone lines are operable.
Emergency plans for fire and earthquake are posted by each exit door and are practiced monthly, so that your child is familiar with the drill and not alarmed in case of a real emergency. In case of a real fire the children will be taken to the salvation Army Church 777 Ospika blvd and parents will be contacted immediately, if phone lines are operable.
In the event that “the church” is not appropriate, a note will be posted on the church door with further instructions.
Infants
I value your daily input, Feel free to drop by anytime.
Planned activities provide ample opportunities for exploration of a stimulating and safe environment. Language development is emphasized with planned and spontaneous opportunities for communication between the staff and the children.
The center will keep a written record of each child's activities during the day in each of the following areas:
• the amount of time the infant has slept
• the diaper changing and any irregularities in the child's bowel movement
• and the achievement towards any developmental milestones.
To prevent the spread of illness, all infant toys are disinfected after each use.
The center will keep a written record of each child's activities during the day in each of the following areas:
• the amount of time the infant has slept
• the diaper changing and any irregularities in the child's bowel movement
• and the achievement towards any developmental milestones.
To prevent the spread of illness, all infant toys are disinfected after each use.
Families are to furnish the following items for their infant:
• infant formula, bottles, baby food, whole milk, juice
• disposable diapers, wipes, lotion
• sleep sack for infants, crib sheet
• Pacifier (if needed)
Please be sure to label your child's belongings.
Biting
Biting is common among young children and occasionally it happens while the child is at daycare. It can occur for the following reasons; teething, cause and effect, attention, imitation, stress, frustration, and independence. We know that is can be very uncomfortable for both parties that are involved.
When a child bites I will do the following to treat the bite if the skin is broken:
When a child bites I will do the following to treat the bite if the skin is broken:
Wash the area with wound cleanser (unless sever bleeding)
Apply pressure until bleeding stops
Cover with polysporin and a bandage
Call parents
Fill out serious incident report for licensing
An incident form will be filled out for the biter and an accident form will be filled out for the injured. The biter may also help comfort the injured, by holding the ice pack on the bite mark. This often teaches the biter that biting hurts and is unacceptable behavior.
If it occurs frequently and seem to get out of control, then the child may be placed in a "cooling off" place away from the situation. If the biting occurs at times when the caregiver is busy, the child will be shadowed. This means that the child will be kept at my side at all times, this may include being first in the highchair and the last to get out during the caregivers busy times. This preventative measure will be adapted according to various age groups and will help cut down on unexpected happenings.
If it occurs frequently and seem to get out of control, then the child may be placed in a "cooling off" place away from the situation. If the biting occurs at times when the caregiver is busy, the child will be shadowed. This means that the child will be kept at my side at all times, this may include being first in the highchair and the last to get out during the caregivers busy times. This preventative measure will be adapted according to various age groups and will help cut down on unexpected happenings.
SIDS Policy:
No blankets will be used in the child's bed. No toys, pillows or boppy's are allowed in cribs. Your infant will always be put to sleep on their back. No infant will be placed in a car seat, boppy, or bouncie seat to sleep.
New research on Infant development states that infants need tummy time for brain development and muscle development.
No blankets will be used in the child's bed. No toys, pillows or boppy's are allowed in cribs. Your infant will always be put to sleep on their back. No infant will be placed in a car seat, boppy, or bouncie seat to sleep.
New research on Infant development states that infants need tummy time for brain development and muscle development.
If a child medically needs to be placed on their abdomen to sleep, then a written note from the doctor needs to be brought to the Center, with the reason why and the ending date.
Toddlers
Toddlers
We have time for music, finger plays, dancing, flannel board stories, and other games. We have a time to stretch our muscles either inside or outside with large motor activities. Naps are also part of the toddlers' day.
When signs of toilet learning are shown, we will provide patient guidance using appropriately sized facilities to help establish proper toileting habits.
Children 18 months and older will have their own nap mat for naptime. The sheets are laundered each week.
Families are asked to furnish the following item for their toddler:
• sheet and blanket
• toothbrush
• tooth paste (when requested)
• Kleenex (when requested)
• Diapers and wipes (if needed)
• Please be sure to label your child's belongings.
When signs of toilet learning are shown, we will provide patient guidance using appropriately sized facilities to help establish proper toileting habits.
Children 18 months and older will have their own nap mat for naptime. The sheets are laundered each week.
Families are asked to furnish the following item for their toddler:
• sheet and blanket
• toothbrush
• tooth paste (when requested)
• Kleenex (when requested)
• Diapers and wipes (if needed)
• Please be sure to label your child's belongings.
Three, Four and Five Years Old
These children also thrive for routine, so their day consists of music, small and large motor activities, calendar time and also learning centers. At this age these children learn by doing. New skills are being developed everyday. They like to spend a lot of their time pretending. Dress-up clothes, pretend "prop" and puppets are a few of their favorites.
Lots of children at this age are very energetic and active. That's why large motor activities inside or outside are an important part of their day. Naps are also included in their schedule.
Your child's needs will be met by providing a daily schedule, which includes established routines, yet flexible enough to encourage spontaneity and take advantage of any new learning experiences.
Families are asked to provide the following items for their 3, 4 or 5 year old:
• sheet and blanket
• toothbrush
• tooth paste (when requested)
• Kleenex (when requested).
These children also thrive for routine, so their day consists of music, small and large motor activities, calendar time and also learning centers. At this age these children learn by doing. New skills are being developed everyday. They like to spend a lot of their time pretending. Dress-up clothes, pretend "prop" and puppets are a few of their favorites.
Lots of children at this age are very energetic and active. That's why large motor activities inside or outside are an important part of their day. Naps are also included in their schedule.
Your child's needs will be met by providing a daily schedule, which includes established routines, yet flexible enough to encourage spontaneity and take advantage of any new learning experiences.
Families are asked to provide the following items for their 3, 4 or 5 year old:
• sheet and blanket
• toothbrush
• tooth paste (when requested)
• Kleenex (when requested).
Please be sure to label your child's belongings.
School Aged/Preschool
It is your responsibility to get your child to and from school and/or daycare. However I may accommodate your schedule, getting your child to and from school (via daycare only) for a small charge, on the conditions that the school chosen is that of the majority of those attending daycare.
This charge is not included in monthly fees, but can be paid on the first of every month.
School lunches are eaten at school. Children cannot come to daycare at lunch time as I cannot be escorting them to and from the school at this time.
Your Child's Development
Your child's development is important to me. I want to work with parents to make this the best experience your child can have. Resources are available to parents to help with promoting healthy development or child-rearing. Feel free to discuss any topic of concern with me, I are here to help.
Your child's development is important to me. I want to work with parents to make this the best experience your child can have. Resources are available to parents to help with promoting healthy development or child-rearing. Feel free to discuss any topic of concern with me, I are here to help.
Our daily schedule provides a balance of quiet and active, indoor and outdoor activities and child and adult initiated activities, as well as promoting gross and fine motor skills. Our planned activities take into account the development of the children. A general schedule for the day care is as follows:
Like most homes, ours has a very flexible routine that changes a little each day according to who is here and when, and what we want to do. Days are typically jammed packed from start to finish. An average day would include, but not be limited to:
Early a.m.
· 7:00ish: Arrival at daycare. Children arriving before 7 a.m. will go back to bed.
· Breakfast
· 8:15ish: Possible school run
· Possible early learning programming/outings. As well we have started home school program that may be done at this time also.
· 10ish: Infant naps. Child’s choice of free play and snack
· Clean up time. Everyone helps.
· 11:15ish: Possible Kindergarten transition
Early pm
· 12ish: Lunch
· Possible extended outings or lessons.
· Approximately 2:00 p.m. flexible rest time
· Snack time
· Clean up time.
· Free time, parents start arriving
· 4PM Wind down and home time.
· 5PM Any child joining us after 5 will become part of our family routine and activities
· 6:30ish pm Dinner time/extra curricular activities (soccer)
· 7:30 we try to start some sort of slow down to begin the process for bedtime
· 8:00 (some variations) Bedtime, with stories. Pickups will vary depending on the needs of the child and family situation.
* Infants are fed on demand*
With the exception of outings where everyone would have to be with me, your child will usually have the option to not take part in an activity. At this time, they may choose to continue doing what they were doing, maybe a craft, or an age appropriate TV program, or maybe even just watch the activity the others are doing. However, your child is expected to participate in meals, clean up, and quiet time.
We enjoy action songs, dancing and silly songs. During the summertime we often go out for extended walks, parks, playgrounds, chase the sprinkler, backyard, bubbles, etc. On yucky days, it would be popcorn and a movie day (too windy, raining, etc.). We are usually indoors on hot sunny days (+30 or greater). (Ha!) And on cold winter days (-10 below or greater) trying to ignore old man winter.
Toys
Please do NOT send toys from home as they may get lost or broken. Toy guns and weapons are not allowed at daycare at any time.
Please do NOT send toys from home as they may get lost or broken. Toy guns and weapons are not allowed at daycare at any time.
Child Management
We use positive guidance techniques such as modeling and encouraging expected behavior, redirection, and setting clear limits. "Time Out" is used when necessary, with one minute per year of age used as the maximum time away from the regular activities. Children feel comfortable and confidant knowing expectations match and respect their developing capabilities.
1. Preventative
Praise. Real praise for honest work and effort. They are often rewarded with a thumbs up, high five, hugs, kisses, tickles, clapping, etc..
(Optional) Rewards program. (stickers, charts, etc.)
Letting children help. Involving them in responsibility. Helping them learn new skills and building confidence. They can do it!
Communication, giving them skills to use words.
Set a good example. Children do as we do, not as we say to do.
Patience.
Keep promises.
Discussing good things, to parent/others when child is just within ear shot.
1. Program
Explain things
Visual positive rewards
Supervision
Rules are spoken
2. Provider is consistent, and predictable, firm but fair.
4. Discipline
For very young children, remove them or distract them with other things.
For older children, removal from the action, quiet time by themselves somewhere in the house, or sometimes an eyeball to eyeball chat.
Sometimes these solutions don’t work. If you find a method that works for you, let me know. I’ll do the same for you.
Remind children of the rules.
Intentional property damage is a serious matter. Any cost for repair or replacement for damage done to the building, furniture, or toys will be billed to the child and their parents. If it is not possible to determine who is responsible, the cost of replacement or repair will be assessed equally to all children and their parents.
Incidents of aggressive behavior towards other children or staff will be reported to families in writing. If incidents continue, or when the child's behavior requires a 1: 1 staff ratio for that child (to ensure safety of other children) I will have to cancel my services
Excursions
Incidents of aggressive behavior towards other children or staff will be reported to families in writing. If incidents continue, or when the child's behavior requires a 1: 1 staff ratio for that child (to ensure safety of other children) I will have to cancel my services
Excursions
We travel by public and private means of transportation on outings and trips in Prince George and surrounding areas during the day. Eventually a list of places/ events/ adventures frequented by this daycare will be posted.
Parents must pay for their child’s way when requested.
Parents will be responsible for these fees.
1. Memberships (Bubba Baloo’s and Exploration Place). Each with a very affordable annual membership through us. Buying bulk, we will get a better rate.
2. Lessons are optional and occasionally age specific, must be paid for in advance. Children not participating will stay with me. (Ex: swimming, music).
3. Special events such as community events, movie theatre, and performing arts (ex: Peter Pan), concerts (Charlotte Diamond), and the Symphony.
4. Children not attending any outing for whatever reason will be the responsibility of the parents to make and pay for alternate arrangements. In the event that your child does not join us as scheduled during an outing, daycare with regret, will assume that your child will be absent that day and reserve the right leave without your child(ren). Daycare fees will not be refunded.
5. Parents should try to arrive on time, or a courtesy phone call is necessary. Daycare facility will be closed during this time. Parents are responsible for any transportation arrangements that your child(ren) may require during outings when not in the care of The Caterpillar Clubhouse.
Keep in mind, we often accompany children to and from preschool/school (8:30 - 9ish am, 11 -11:30ish am, 12 - 12:30ish pm, 2:30 - 3ish pm).
Mandatory Child Abuse Reporting
I must report immediately to the ministry of children and families as well as the RCMP when in the course of working with a child, I have the reason to believe that the child has suffered a non-accidental injury as a result of abuse or willful neglect or the child discloses any form of abuse.
I must report immediately to the ministry of children and families as well as the RCMP when in the course of working with a child, I have the reason to believe that the child has suffered a non-accidental injury as a result of abuse or willful neglect or the child discloses any form of abuse.
Two Week Trial Period
The first two weeks of care, all children and families are on a two week trial run. Please notify us of your intent before 14 days expire from the first day of contract enrolment. You are still responsible for the two weeks of childcare fees. Should things not go as planned you will be allowed to find alternate arrangements immediately. If however, either by necessity or choice you are forced to stay until you have found a suitable replacement, you’ll have the duration of the month to do so. You are then contract bound. No refunds for days remaining in a month.
Rates
Full time/Part time/Casual/Drop In/Emergency Care WELCOME
Full time will be 4 days per week, 4 hours minimum to 9 hours maximum.
PART TIME FEES 4 hours+
1 month to 3yrs > $40.00 per day
4 yrs until end of kindergarten > $30.00 per day
Before and after school care >$10.00 per hour
FULL TIME FEES
1month to 3yrs > 730.00 per month*
4yrs to end of Kindergarten > 650.00 per month*
Grade 1 to 12 years of age
a) Before and after school care > 525.00 per month*
b) Just after school care > 315.00 per month*
c) Just before school care > 105.00 per month*
* Monthly rate is based on a yearly average of 21 days per month inclusive, the monthly rate is not reduced for stat holidays or vacations. All families using 4 or more days per week will be required to use the monthly rate schedule.
Shifts > 10 hours charged regular day rate plus $7.00 for every additional hour per child.NOTE; Additional paperwork required for those needing care for shifts longer than 13 hours at a time.
Part time less than 4 hours / casual / drop in /emergency care will be 3 days or less, 10 hr. maximum
>any age @ $40.00 per day or $12.00 per hour / per child
All subject to space availability. Recommend booking early.
Shifts are not guaranteed unless they are booked at least one month in advance cut off by the 1st Saturday of each month. Once you get on the schedule, it’s yours! I only ask that you pay for what you schedule, up front (1st of the month), option to switch will depend on availability.
We are closed for all Statutory/civic holidays therefore fees are double the child’s regular fee should you be privileged to receive care from this facility.
Fees are to be paid regardless of child in attendance or not, (Including, parent/family/personal holidays). Non-refundable, (refer to holidays). Daycare also reserves the right to use any unscheduled or unused (contract or attendance schedule) time frame for emergency/drop-in/ casual/unusual shifts/etc. FEES ARE DUE on the 1st of every month a late fee of $20.00 per day will apply immediately.
I reserve the right to ask for 6 months of post dated checks. Any unused checks will be returned to you, with exception to termination agreements/ or breech of day care policies.
Subsidy
If you qualify for subsidy, you still pay your fees minus subsidy amount. Once you have paid, that is your space (if your child comes or not).
Parents are responsible for all fees up front until subsidy is received
All parents who qualify for subsidy, (Possible 1-3 week wait for approval.) must abide by the regulations of the Child Care Subsidy office. (1-888-338-6622 Call Center, Fax 1-877-544-0699) Parents must correctly complete and submit all appropriate forms, attend appointments required and be approved before attending daycare. (There are situation exceptions.)
Parents need to reapply for subsidy every six months or less. Suggested 30 days before your authorization runs out Maximum 20 days (half and full combined) in total per month allowed for authorization. Conditions apply to half months, and before and after school care. Subsidy pays out once a month, after the service is provided.
It is the policy of this daycare that fees are paid in advance. If you qualify for subsidy, you still pay your portion minus subsidy amount. Once you have paid, that is your space (if your child comes or not). I reserve the right to give any space away that is not paid for in advance of any month. To accommodate subsidy qualifiers, I need either your authorization form or a release statement allowing the Subsidy office to give basic information.
I will be more than happy to add up your fees and subtract the subsidy portion from that total. Children must attend daycare for # of days stated on authorization form otherwise adjustments have to be made. Parents are then responsible for the remaining total monthly sum that subsidy won’t cover including days missed. Note that subsidy only pays for what you actually attend.
It is not the policy of this daycare to refund any subsidy portions back to the parent in this case. This is your space used or not. In order for the government to pay daycare on time (the portion you qualify for), you must have ALL appropriate forms properly filled out. Otherwise your space may be given away or you will be responsible to pay the subsidy portion still owing plus the following month. Subsidy is a legally binding agreement.
I reserve the right to give any space away that is not paid for at the beginning of the month.
There will be a one time $25.00 charge for any NSF cheque. At this time, you are put on cash, unless you catch it before I do and reconcile your account before your mistake effects our financial statements. Sometimes these things are completely unavoidable.
Amendments
Parents will receive two week’s written notice of any changes or amendments to policies.
Parent Holidays/ Summer time
ALL children attending must notify me of their holiday plans by May 31st. You are still responsible for your fees during the summer even if your child does not attend, it is your space as long as it is paid for, should you decide not to pay for the summer you will have to go back on the wait list to wait for an open space. If I can fill your spot temporarily you will not be responsible for your fees.
Holidays not in writing will be considered as unplanned/absent. All of your unplanned holidays, missed days taken by your children, and sick time are not refundable. Parents are still required to pay for their child’s space (Remember: Even if your child is not in the space, I am still holding it for you.)
Provider Holidays
I usually try to take a few weeks off during the year; I will not charge you for these weeks,
1. I typically take one week off starting Christmas Eve though to New Years. I also take a one week holiday during either spring break or early August. I do not expect you to pay for fees during my holidays. If you choose to match your holidays to mine there will be no fees charged as long as the holidays are taken at the same time.
2. 5 family days (Please have backup available)
3. Additional 6 days a year for professional development. (Please have backup available).
4. Sick time, due to personal/family illness or personal injury (Please have backup available).
5. Bereavement leave. In the unfortunate event that a funeral should happen in the providers immediate family, all attending families agree that with out prejudice or penalty, an automatic 2 to 4 weeks leave of absence. Vice versa for parents.
6. Statutory and civic holidays.
7. Parents will be given at least 1 week advanced notice of scheduling single days,(up to 4 days) and at least one months notice for extended holidays (5 plus days), so you can make the best choice for your child. Parents should make arrangements for alternate care at least one month prior to extended vacation times. If help is needed for alternate caregiver arrangements please ask when holidays are posted.
I have alternate caregivers who may come in upon my request (except long weekends) to care for your child, when I am ill, have an appointment, on a day break, or extended holidays assuming that there are at least 5 children in attendance.
Alternate care
All parents must have a reliable alternate for obvious reasons. Available at a moments notice, should I need to close in the middle of the day or your child is ill and needs to be picked up.
All of my alternates are qualified, trustworthy, and will operate to the best of their ability, to mine and licensing standards. Both parents and alternates will treat each other with respect. Know that my alternates are not authorized to accept any changes to our contract including termination, or monies without my consent. Nor will they be authorized to give notice or make any changes in care.
Enrollment
The following must be completed to enroll your child:
Registration and release form
Immunization record card
Pick-Up Permission form
Signed Caterpillar Clubhouse contract
The following must be completed to enroll your child:
Registration and release form
Immunization record card
Pick-Up Permission form
Signed Caterpillar Clubhouse contract
Emergency health care permission card
Deposit
Photography release
Copy of any pertinent court orders
Good Standing
To be in Good standing will result in a full refund, portions thereof or credited to your last month, the space deposit fees. Providing that no daycare policies have been broken, 1 month written notice of termination of care/ change of contract, and that all damages incurred by your child have been replaced or fixed to daycare satisfaction and standards. Family is required to help pay for unnecessary damage caused by your child. Note: If parents help fix the situation (replacement value) either physically or financially, (to daycare satisfaction) they will remain incident free.
Deposit
Often circumstances dictate how to prepare or avoid certain situations. In order to maintain some kind of consistency, I require a space deposit of $250.00 (Instead of a damage deposit and two weeks up front per child). This guarantees you that space(s) and me of your intentions. Due on or before the first day your child attends Your deposit will be well documented and returned to you fully or credited to your last month’s stay providing “The Caterpillar Clubhouse” contract is honored. And will not be refunded should there be any fees outstanding, any unresolved damages, or improper notice given.
Change of shifts/jobs and varied shift users/overtime
I will do my best to accept changes to shifts as long as there is room in the age group for your children and the hours fit into our daily routines
OVERTIME
There will be a $15.00 charge at the start of the hour/child for every hour of overtime that your child is in my care past their scheduled hours.
Termination of Care
Written notice must be given one month in advance (the first day of the last month you require care). In lieu of one month’s notice, if contract is honored. You may pay one month’s fee, less space deposit (if still in good standing). Also, in the event that should The Caterpillar Clubhouse ever permanently close/retire (excluding holidays) without 1 months written notice, all prepaid fees will be prorated, minus days honored and refunded back to the parents.
Your child may be discharged if:
• A problem continues which negatively affects other children in attendance at The Caterpillar Clubhouse, such as threats directed towards children, staff or self
• Failure to meet The Caterpillar Clubhouse’s policies
• A problem continues which negatively affects other children in attendance at The Caterpillar Clubhouse, such as threats directed towards children, staff or self
• Failure to meet The Caterpillar Clubhouse’s policies
Contract changes
Due to our crazy lifestyles, society demands that we, as a family need to be flexible. I am very happy to accommodate any changes to your child care requirements. However, due to budgeting reasons I require 1 month’s written notice of changes, accepted on the 1st of the month.
Pet policy
In our home we will have pets, currently we have a dog. She is a border collie cross and will have all her shots up to date. Children will be introduced to her gradually and will never be left unattended with the dog. Children must wash hands after petting the dog. Dog waste will be picked up prior to any outside play.
The Caterpillar Clubhouse
Child Care Home
Child Care Policy Agreement
Records and forms
Care does not start until all forms are filled out, subsidy authorization, contract signed and appropriate copies are handed in. Parents are responsible for all fees up front until subsidy is received.
Initial ____________
Hours of Operation/Over time
Flexible 7am to 5pm Monday thru Friday. Hours are contracted as per “The Caterpillar Clubhouse Service Agreement” or calendar schedule. Hours before, or after those stated is overtime and will be charged $15.00 per child/ per hour, at the start of the hour, if arrangements are not made ahead of time. Should your child still be in attendance upon arrival of another family. You will be responsible for my fees, and possibly babysitter fees or lost wages for the inconvenienced family Initial______________
Holidays
Daycare is closed Statutory and Civic holidays with option to move holiday to create a long or a 4 day weekend. Daycare reserves the right to take up to a maximum 15 working days off at once, up to 28 per year, (not including long weekends, stress, sick, bereavement, or professional days off) but may not take holidays at all. (refer to Provider holidays) Parents must pre-plan summer schedule by May 31st. and daycare closures free of charge. All unplanned, sick, absent days non-refundable, (refer to parent holidays). All holidays must be given in writing, 1 month in advance. Initial______________
Absences/Alternates/Programming
Parents are to give advanced notice when a child is scheduled to be away or notify by phone if the child will be late or unable to attend daycare. Failure to do so forces assumed absence and will continue on with programming. Parents are responsible to check the posted calendar daily. A note will be posted on the door ONLY for an unplanned event/emergency and we are expecting you. Keep in mind that we often accompany children attending preschool and school. Parents are responsible for their own arrangements in the event that their child needs to be separated from the other children (illness), unable to participate on outings, tardiness, or for emergency situations (hospitalization in the care givers family). Fees will not be refunded. All parents must have a reliable alternate for reasons stated, available at a moments notice, and used upon my discretion. Parents should make arrangements for alternate care at least one month prior (except long weekends) to posting of holidays. Daycare is closed. Upon my request alternate caregivers may care for your child, when I am ill, have an appointment, on a day break, or extended holidays. (except long weekends.) My alternates are not authorized to accept /give any changes to our contract including termination, or receive monies without my consent. Initial ____________
Fee Schedule
Full time/Part time/Casual/Drop In/Emergency Care WELCOME
Full time will be 5 days per week, 4 hours minimum to 10 hours maximum. No exceptions.
PART TIME FEES 4 hours+
1 month to 3yrs > $40.00 per day
4 yrs until end of kindergarten > $30.00 per day
Before and after school care >$10.00 per hour
FULL TIME FEES
1month to 3yrs > 730.00 per month*
4yrs to end of Kindergarten > 650.00 per month*
Grade 1 to 12 years of age
a) Before and after school care > 525.00 per month*
b) Just after school care > 315.00 per month*
c) Just before school care > 105.00 per month*
* Monthly rate is based on a yearly average of 21 days per month inclusive, the monthly rate is not reduced for stat holidays or vacations. All families using 4 or more days per week will be required to use the monthly rate schedule.
Shifts > 10 hours charged regular day rate plus $7.00 for every additional hour per child.NOTE; Additional paperwork required for those needing care for shifts longer than 13 hours at a time.
Part time less than 4 hours / casual / drop in /emergency care will be 3 days or less, 10 hr. maximum
>any age @ $40.00 per day or $12.00 per hour / per child
All subject to space availability. Recommend booking early.
Shifts are not guaranteed unless they are booked at least one month in advance cut off by the 1st Saturday of each month. Once you get on the schedule, it’s yours! I only ask that you pay for what you schedule, up front (1st of the month), option to switch will depend on availability.
Initial_____________
Conditions for Contract changes or Termination
Provider, parent and/or guardian agree to give one month’s (on the 1st of the month) written notice if care is to be terminated and/or if fees or conditions of care are to be changed. One month will be paid in lieu of notice, less space deposit (Refer to good standing). Refunds will not be given if agreement is broken, or not in good standing. Assuming space availability, shift changes may or may not be accepted immediately (refer to contract changes, and Change of shifts/jobs and varied shift users/overtime). In the event that The Caterpillar Clubhouse should ever permanently close/retire (excluding holidays) without 1 months written notice, all prepaid fees will be prorated, minus days honored and refunded back to the parents. Initial ___________
Permission and Contract Signatures
1. This is my permission for the primary care giver or alternate caregiver to make arrangements for medical attention/ambulance for my child in the event of an emergency without necessity of my approval. I understand that I will be notified as soon as possible if this authority is exercised. And will be responsible for any incurred costs.
_____________________________________ ________________________
Printed Name of Parent Date
_________________________________ _________________________
Signature of Parent/Guardian Date
2. This my permission for my child to go by public or private transportation on all outings and spontaneous trips (parks, groceries, etc.) in Prince George and surrounding areas during the day with the daycare staff/parents. I understand that staff/parent's vehicle may be used and that my child will be in an approved child safety seat or seat belted. Initial __________
3. This is my permission for my child to be photographed by The Caterpillar Clubhouse or the media. I understand that these photos may be used for publicity, displays, or for the day care’s use. I will be notified of any photos being published in the media, except during community events when care giver is unaware of photo publication. Initial ___________
4. I give permission for the daycare personnel to apply sunscreen to my child when needed Initial________
5. I/we agree to pay for transportation fees to and from school. This charge is not included in monthly fees but can be paid on the first of every month. Initial________
6. I/we agree to make a space deposit equaling the sum of $250.00 for all spaces utilized, which will be returned upon written termination of honored contract, in good standing, and incident free or credited toward last month attending upon above conditions. If necessary, this may be accomplished in 2-4 equal installments.
Deposit dates: ……………………………… Initial ____________
7. To remain in good standing, we assume full financial/physical responsibility for damages occurred to daycare property by our children. (At replacement value) Full deposit refund on the condition that family remains in good standing and proper termination notice is given. Initial ____________
8. I/we understand every effort will be made to substitute appropriate foods to my child with mild (non life threatening) allergies, or food sensitivities. I will provide all foods for my child should this be unreasonable for The Caterpillar Clubhouse. I/we understand that allergies are demanding and difficult to prevent contact with such items, when other families or environmental factors are involved. Therefore I/we agree to release The Caterpillar Clubhouse from all harm, or imbalance caused to my child due to an allergy. And assume all medical expenses. Initial ______________
I/We hereby understand that by initialing each statement above, and initialed the bottom right corner of every page, as well assigned as required the sections in the policy manual. I/we agree with and understand each section as stated on this policy agreement and manual.
*Signature _________________________________________________Date: ______________
*Co-applicant ______________________________________________Date: _____________
CHILD CARE SERVICE AGREEMENT
The parent and the child care service (The Caterpillar Clubhouse) agree that child care services will be available for the below named child as indicated below. The child care service will provide care during the hours indicated below unless other arrangements are agreed upon between the parent and the child care service.
Monday ____. to ____ Tuesday ____. to ____ Wednesday ____. to ____
Thursday ____ to ____ Friday ____ to ____.
Alternating shift Extended shift – Varying Shifts • Casual Shift “ Shift Rotation ”On Call
The child care service will provide care during the hours indicated above or on the schedule calendar unless other arrangements are agreed upon between the parent and the child care service.
The Parents agree that the total childcare fees shall be $______ per day/per child.
The Parents agree to pay the following fees • overtime • childcare rates • transportation • excursions • extra curricular • deposit • absent days • my child’s needs • NSF fees • damages • memberships. The parent and the childcare service agree that the total childcare fees shall be $_______ every day/ week from the initial payment received ____/___/___. The fee may be adjusted by providing 1 months written notice. Non payment may be cause for termination without notice. The parents and childcare service agree to abide by the holiday policies. Additional fee payments arrangements (including transport/subsidy) ______________________________________________________________________________________________
The parents and child care service agree that the following fee shall be charged for overtime hours required. Payable immediately after occurrence at the time of pick-up of child.____________
The parent and the child care service agree that this agreement may be terminated upon __ONE____ Month’s written notice by either party. Notice shall be received by the ___1st__ day of the month. The fee will be paid in lieu of notice.
*Signature: ___________________________________ Date :________________
Parents alternate arrangements: Name(s)______________________________ Phone # _________________
Address:________________________________________________________ Cell # ___________________
This is my permission for: (Child’s full names)
1………………………………………………D.O.B: …………………………Care card.#.……………
2. ……………………………………………D.O.B: ……………………...…Care card.#……………
3. ……………………………………………D.O.B: …………………………Care card.#….……………
To attend The Caterpillar Clubhouse. All children listed above are included in each clause of this contract. I (parent) agree to comply with all the terms and conditions in this contract knowing that failure to do so may result in termination of child care services. This information booklet is given to every parent. Parents must initial the bottom of every page, sign all portion required of this book and return it to me to keep in the child’s file. Parents will be given a copy to refer back to. The Caterpillar Clubhouse needs to ensure that each section in this handbook and contract is completely clear to parents.
Signature: _______________________________________ Date: ____________
Co-applicant’s signature: ___________________________ Date: _____________
Caregiver Signature________________________________ Date:_____________
Witness Signature:_________________________________ Date:______________